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Order

How do I pay for my items?
In order to complete a purchase on the musicMagpie Store, you need a UK registered Credit or Debit card. We accept all major UK credit/debit cards, though w...
Thu, 19 Apr, 2018 at 3:10 PM
What is your Quality Guarantee?
We guarantee that all ‘Replay’ products on the musicMagpie Store will be in perfect playing condition when dispatched to you. If you receive a product w...
Thu, 19 Apr, 2018 at 3:12 PM
Can I cancel my order?
You are able to cancel any order up to the point of it reaching our warehouse process and we would advise that you do this as quickly as possible after pla...
Thu, 19 Apr, 2018 at 3:12 PM
When will I receive my items?
All of our items come with FREE Standard Delivery which we aim to dispatch as quickly as possible once we have received your order. As standard, we advise a...
Wed, 16 May, 2018 at 4:02 PM
What if my product doesn’t work?
If your product does not work you need to contact our Customer Services as quickly as possible, who will advise you on the next steps. Please make sure ...
Tue, 1 May, 2018 at 10:56 AM
Do you accept orders over the phone?
Unfortunately, we are unable to take payment for orders over the phone at this time and all transactions must be completed through the musicMagpie Store web...
Thu, 19 Apr, 2018 at 3:15 PM

Our Latest Videos

Phone condition grading

What’s the difference between a Pristine and Good Phone? Find out here!

Tablet condition grading

Learn more about our Tablet condition grading system in this video.

Console condition grading

Find out more about our Console condition grading system here.