You're able to cancel your order up to the point of it reaching our dispatch process. If you want to cancel your order, we'd advise contacting us as quickly as possible. We can only cancel your order if it hasn't been dispatched.
The quickest way is to use our chatbot, Maggie, the yellow widget located in the bottom right-hand corner of the screen:
Alternatively, you can cancel your order by contacting our Customer Service Team.