How long will it take to receive my Media items?

🚨Despite Royal Mail's continuous efforts, some services will be disrupted. For further information and the full impact of these disruptions, click here.🚨

Our Media items come with FREE standard delivery. We'll aim to dispatch your order as quickly as possible once we've received it.

We advise a period of 3-7 working days for delivery of your Media items. We cannot guarantee this timescale, especially during busy periods like Christmas, due to circumstances beyond our control. Please allow extra time for delivery of your order to avoid disappointment.

All Media orders that weigh over 1kg combined will be sent via a FREE tracked service with Hermes. Should your order meet this criteria, you'll receive an email advising that your parcel(s) has been handed over to Hermes ready for delivery. The email includes a "track and divert your parcel" link. Follow this link for detailed tracking information as well as the option amend your delivery preferences.

Please be advised that UK bank holidays are not considered to be a working day.

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