Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

My order has been sent on a Special Delivery service. When will I receive it?

🚨Despite Royal Mail's continuous efforts, some services will be disrupted. For further information and the full impact of these disruptions, click here.🚨

All Tech items that are individually valued at £750 and above will automatically be dispatched on a Royal Mail Special Delivery service at no extra cost. This guarantees that your order will be delivered the next working day before 1pm*.

Royal Mail will collect all Special Delivery orders from our warehouse at 6pm Monday to Friday. Royal Mail do not collect Special Delivery orders on Saturdays or Sundays.

Below are the expected delivery times for orders sent on a Royal Mail Special Delivery service**.

Special Delivery timescale for orders placed before 4pm

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Special Delivery timescale for orders placed after 4pm

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Special Delivery timescale for orders placed over the weekend

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*Excludes public Bank Holidays

**Please note that all delivery times are estimated. We can't be held liable for late deliveries due to circumstances beyond our control.

Royal Mail have changed their Special Delivery times. Keep up to date here.

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