How can I change or update my payment method or payment date?

If you need to change or update your card details or change your payment date, please follow the steps below:

πŸ‘‰ Head to My Account

πŸ‘‰ Find your rental order in your My Account section (it will look like this πŸ‘‡)

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πŸ‘‰ Click View/Track Order

πŸ‘‰ Then click Manage Payments

You'll then be taken to your rental account dashboard. You may need to log in again using your musicMagpie email and password. 

πŸ”½Click here for information on updating your card details in your rental dashboard

On your rental dashboard, you must then:

πŸ‘‰ Scroll down to the Your Registered Cards section

πŸ‘‰ Click Add New Card (see below πŸ‘‡)

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πŸ‘‰ Fill in your new card details and click Save

Your payment details will now be updated. Any subsequent rental payments will now be debited from your new card.

πŸ”½Click here for information on changing your payment date in your rental dashboard

πŸ‘‰ Head to your Payment History section

πŸ‘‰ Under the Change Payment Dates section, click Change (see below πŸ‘‡)

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πŸ‘‰ Choose your new payment date - you can only change it by 7 days either side of your current payment date

πŸ‘‰ Click Save

Your payment date will now be updated. Your next monthly rental payment will be debited on your new date.

πŸ•– If you'd like to have your payment date changed by more than 7 days, please contact our Customer Service team.

 

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