If you need to change or update your card details or change your payment date, please follow the steps below:
👉 Head to My Account
👉 Find your rental order in your My Account section (it will look like this 👇)
👉 Click View/Track Order
👉 Then click Manage Payments
You'll then be taken to your rental account dashboard. You may need to log in again using your musicMagpie email and password.
🔽Click here for information on updating your card details in your rental dashboard
On your rental dashboard, you must then:
👉 Scroll down to the Your Registered Cards section
👉 Click Add New Card (see below 👇)
👉 Fill in your new card details and click Save
Your payment details will now be updated. Any subsequent rental payments will now be debited from your new card.
🔽Click here for information on changing your payment date in your rental dashboard
👉 Head to your Payment History section
👉 Under the Change Payment Dates section, click Change (see below 👇)
👉 Choose your new payment date - you can only change it by 7 days either side of your current payment date
👉 Click Save
Your payment date will now be updated. Your next monthly rental payment will be debited on your new date.
🕖 If you'd like to have your payment date changed by more than 7 days, please contact our Customer Service team.