I have an Apple device. How do I transfer my data? 📲

📲 There are different ways to transfer your data between your devices. This article will include information on how to:

▶ Transfer your data between two Apple devices.
▶ Transfer your data from an Apple device to a Samsung device.

❗ Before transferring your data between your devices, you need to perform a backup of your data. Find out how to backup your device: Backup data on my Apple device | Backup data on my Samsung device


Transferring data between two Apple devices 📲

👇 If you're transferring data between two Apple devices using Quick Start, please follow the steps below:

❗ This can only be done if both devices are using iOS 12.4 or later.

1️⃣ Bring your old and new Apple rental devices close to each other. Make sure Bluetooth on your old rental device is switched on.

2️⃣ Turn your new rental device on.

3️⃣ Your old rental device should show the Quick Start screen to set up your new device. Tap Continue.

4️⃣ An image will appear on your new rental device. Hold your old rental device over the new one to scan the image.

5️⃣ After your devices are connected to each other, wait until the data and settings migrate between them. Keep both devices close to each other whilst this is in progress.

6️⃣ When prompted, enter the passcode from your old rental device on your new rental device. Then enter your Apple ID and password.

7️⃣ Set up Touch ID or Face ID on your new rental device.

8️⃣ Select if you’d like to restore data from the most recent iCloud backup or backup your old device now and then restore the settings after the backup is complete.

9️⃣ To finish, you can change your preferences related to location, Apple Pay, Siri, etc. By default, these settings are the same as on your old rental device. You’ll also be able to adjust them later in the Settings app.

🎉 Once your data has been downloaded onto your new device, you'll be good to go! 

 

👇 If you're transferring data between two Apple devices using an iCloud backup, please follow the steps below:

1️⃣ Turn on your new Apple rental device.

2️⃣Hello screen will appear. Follow the steps until you reach a Wi-Fi screen.

3️⃣ Tap on Wi-Fi network to join and follow the steps until you reach an Apps & Data screen.

4️⃣ Tap Restore from iCloud Backup and sign in using your Apple ID and password.

5️⃣ Choose a backup to restore your data from.

6️⃣ Stay connected and wait for the backup to complete. Your iCloud data from your previous rental device will be restored on your new rental device. Keep your device connected to Wi-Fi and to a power source whilst the transfer is in progress.

🎉 Once your data has been transferred onto your new device, you'll be good to go! 

❗ After completing the data transfer, you will have to set up various things which won't have transferred over such as: pairing Bluetooth devices, adding your cards to Apple Pay, managing any subscriptions, and redownloading your in-app purchases from the App Store.

 

👇 If you're transferring data between two Apple devices from a computer backup, please follow the steps below:

1️⃣ Connect your new rental device to your computer using a USB cable.

2️⃣ Do one of the following:

👉 If you're using a backup on macOS 10.15 or later, go to Finder > Select [Your new rental iPhone] > Click Trust

👉 If you're using a back on a Windows PC or laptop, go to iTunes > Click the device icon in the top left-hand side of the iTunes window > Select [your new rental iPhone].

3️⃣ On your rental device's welcome screen, click Restore from this backup.

4️⃣ Choose your backup from the list and then click Continue.

👉 If your backup is encrypted, you must enter the password before restoring your files and settings.

🎉 Once your data has been transferred onto your new device, you'll be good to go! 

❗ After completing the data transfer, you will have to set up various things which won't have transferred over such as: pairing Bluetooth devices, adding your cards to Apple Pay, managing any subscriptions, and redownloading your in-app purchases from the App Store.

 

Transferring data from an Apple device to a Samsung device 📲

✅ The easiest way to transfer data from an Apple device to a Samsung device is using Smart Switch. 

There are 3 ways to transfer your data from your Apple device to your Samsung device using Smart Switch:

▶ Using Wi-Fi.
▶ Using a USB cable.
▶ Using a Windows PC or a Mac.

❗ Before transferring your data, you'll need to make sure that the Smart Switch software is downloaded and installed on your Samsung device. On newer Samsung devices, you will find it at Settings Cloud and accounts > Smart Switch.

🌐 Download for Samsung/Android devices here

👇 If you're transferring data from an Apple device to a Samsung device using Smart Switch via Wi-Fi, please follow the steps below:

❗ Before proceeding with the below steps, please ensure that you've turned off two-step verification for your Apple ID (if applicable). 

1️⃣ Open Smart Switch on your new Samsung rental device.

2️⃣ Tap Wirelessthen Retrieve, then iOS.

3️⃣ Sign in to your iCloud account using your Apple ID and password.

4️⃣ Deselect any data you don't want to transfer and tap Import.

5️⃣ Once the transfer is complete, tap Close app. Don't forget to also disable iMessage on your Apple device. 

To disable iMessage go to Settings > tap Messages turn iMessage offAfterward go back to Settings > tap Facetime > Turn Facetime off > exit Settings.

🎉 Once your data has been transferred onto your new device, you'll be good to go!

 

👇 If you're transferring data from an Apple device to a Samsung device using Smart Switch via USB, please follow the steps below:

❗ Before proceeding with the below steps, please ensure that you've turned off two-step verification for your Apple ID (if applicable). 

1️⃣ Open Smart Switch on your new Samsung rental device.

2️⃣ Connect your iPhone and your new Samsung with a USB-C connector and your lightning cable.

3️⃣ Tap Next on your Samsung device and follow the on-screen instructions.

4️⃣ The new device will search and connect to your old Apple device and you will be given the option to select which information you would like to transfer. Once selected, tap Transfer.

🎉 Once your data has been transferred onto your new device, you'll be good to go!

 

👇 If you're transferring data from an Apple device to a Samsung device using Smart Switch via PC or Mac, please follow the steps below:

❗ Before proceeding with the below steps, please ensure that you've turned off two-step verification for your Apple ID (if applicable). 

🌐 Download Smart Switch for PC / Mac here.

1️⃣ Open iTunes on your PC or Mac and connect your Apple device to your computer using a lightning USB cable.

2️⃣ Once connected, click Continue then Trust.

3️⃣ Select [Your apple device] in iTunes, then go to Summary Encrypt iPhone Backup > This computer > Back up now.

4️⃣ Once backed up, remove your Apple device by selecting the iTunes eject icon and then disconnecting the lightning USB cable.

5️⃣ Connect your new Samsung device to your PC or Mac and click Restore in the Smart Switch software.

6️⃣ If you have no previous backups, click Restore Now then Select a Different Backup and select iTunes Backup Data from the top left of the Smart Switch software.

7️⃣ Select the data you want to transfer and click Ok > Restore now > Allow. Your data will begin transferring.

🎉 Once your data has been transferred onto your new device, you'll be good to go!

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