I have a Samsung device. How do I transfer my data? 📲

📲 There are different ways to transfer your data between your devices. This article will include information on how to:

▶ Transfer your data between two Samsung devices.
▶ Transfer your data from a Samsung device to an Apple device.

Before transferring your data between your devices, you need to perform a backup of your data. Find out how to backup your device: Backup data on my Apple device | Backup data on my Samsung device

Transferring data between two Samsung devices 📲

✅ One of the easiest ways to transfer your data between Samsung devices is by using Smart SwitchYou can do this wirelessly or by connecting the devices with a USB cable.

There are 3 ways to transfer your data between two Samsung devices using Smart Switch:

▶ Using Wi-Fi.
▶ Using a USB cable.
▶ Using a Windows PC or a Mac.

❗ Before transferring your data, you'll need to make sure that the Smart Switch software is downloaded and installed on both devices. On newer devices, you will find it at Settings Cloud and accounts > Smart Switch.

🌐 Download for Samsung/Android devices here

👇 If you're transferring data between two Samsung devices using Smart Switch via Wi-Fi, please follow the steps below:

1️⃣ Ensure that Smart Switch is downloaded and installed on both your old and new rental devices.

2️⃣ Connect your devices together by holding your devices close to each other. Ensure you have a stable internet connection.

3️⃣ Open Smart Switch on your new rental device and tap Start.

4️⃣ Follow the on-screen instructions and then choose the data you'd like to transfer from your old rental device to your new one.

5️⃣ Your data will start transferring from your old to your new rental device.

🎉 Once your data has been transferred onto your new device, you'll be good to go!

 

👇 If you're transferring data between two Samsung devices using Smart Switch via USB-C, please follow the steps below:

1️⃣ Ensure that Smart Switch is downloaded and installed on both your old and new rental devices.

2️⃣ Connect your devices together with your USB-C cable.

3️⃣ Select Backup in the Smart Switch app and then tap Allow to be ready to transfer.

4️⃣ Open Smart Switch on your new rental device, tap Start, and follow the on-screen instructions.

5️⃣ Select the date you'd like to transfer to begin the process.

🎉 Once your data has been transferred onto your new device, you'll be good to go!

 

👇 If you're transferring data between two Samsung devices using Smart Switch via PC or Mac, please follow the steps below:

1️⃣ Ensure that Smart Switch is downloaded and installed onto your PC or Mac.

🌐 Download Smart Switch for PC or Mac here.

2️⃣ Open the Smart Switch software on your PC or Mac and then connect your old rental device to your computer. Click Backup in Smart Switch and then Allow on your connected device. Once the backup is complete, click Ok and disconnect your device.

3️⃣ Connect your new rental device to your PC or Mac, then in Smart Switch, select Restore, then click Select a different backup, then click Samsung device data.

4️⃣ Select the data you want to transfer, then click Okthen Restore Now, then Allow. Your data will begin to transfer to your new rental device.

🎉 Once your data has been transferred onto your new device, you'll be good to go!

 

👇 If you're transferring data between two Samsung devices without Smart Switch, please follow the steps below:

You'll need your previous rental phone to do this, so don't reset it just yet.

1️⃣ Select your device language and hit Start on the welcome page.

2️⃣ Select your home Wi-Fi network and sign in.

3️⃣ Tap Next on the Copy apps & data screen to begin migrating data from your previous rental device.

4️⃣ On the Bring your data from... page, select A backup from an Android phone.

5️⃣ The next page shows instructions on how to restore your data. Tap Next to start the data migration to your new rental device.

6️⃣ Tap Next again. You'll need your previous Samsung rental device at this point to continue transferring data to your new rental device.

👉 You will now need to authorise the data transfer from your previous rental device. Here's what to do with your previous rental device:

1️⃣ Go to Settings from the home screen and go to the Google tab.

2️⃣ Tap Set-up and restore and then tap Set-up nearby device.

3️⃣ On the Getting started page, tap Next.

4️⃣ Your device will start to search for nearby devices. Verify the patterns on both devices to establish a connection between them ready to transfer your data.

5️⃣ Tap Next to confirm the screen lock on your previous device, then tap Copy to begin copying your data to your new rental device.

6️⃣ Once you see a progress bar, switch back to your new rental device. 

👉 On your new rental device:

1️⃣ Sign in to your Google Account using your email and password.

2️⃣ Confirm the screen lock on your previous rental phone to authenticate the data transfer.

3️⃣ On the Choose what to restore page, choose what you want to be transferred over, and tap Restore.

4️⃣ Your data will now be transferred to your new rental device.

🕖 Depending on how much data (GB) there is to transfer, it could take up to an hour. Make sure both devices are plugged into a power source whilst the data transfer is in progress. Whilst this is happening, you can configure the settings on your new rental device.

🎉 Once your data has been transferred onto your new device, you'll be good to go!

Transferring data from a Samsung device to an Apple device 📲

✅ The best way to transfer your data from a Samsung device to an Apple device is using the Move to iOS app.

🌐 Download Move to iOS for Samsung/Android devices here.

❗ Before you begin, make sure that:

▶ You've downloaded Move to iOS on your Samsung device.
▶ Your Samsung device has Wi-Fi turned on.
▶ Your new Apple device and Samsung device are both plugged into a power socket via USB.
▶ The data you're transferring will fit on your new Apple device.

1️⃣ Begin the setup on your new Apple device. Look for the Apps & Data screen then tap Move from Android.

2️⃣ On your Samsung device, open the Move to iOS app. If you haven't downloaded the app, tap the QR code on your Apple device and scan the QR code using your Samsung device's camera to download it from the Google Play store. 

3️⃣ Tap Continue, read the Terms and Conditions, and then tap Agree.

4️⃣ On your Apple device tap Continue when you see the Move from Android screen. Wait for a ten-digit or six-digit code to appear.

5️⃣ Enter the code on your Samsung device.

6️⃣ Your Apple device will create a temporary Wi-Fi network. When prompted, tap Connect on your Samsung device to join it. Wait for the Transfer Data screen to appear.

7️⃣ On your Samsung device, select the data you want to transfer and tap Continue. Your data will begin to transfer. Wait until the loading bar on your Apple device finishes. The transfer can take a while depending on how much data you're transferring.

8️⃣ After the loading bar has finished, tap Done on your Samsung device. Tap Continue on your Apple device and follow the on-screen instructions to finishing your setup.

🎉 Once your data has been transferred onto your new device, you'll be good to go!

Sustainable_banner.JPG

Have more questions? Contact Us