How do I remove my Samsung account from my Samsung device? 🔐

✅ Removing your Samsung account is easy and can be done directly from your Samsung device or remotely from Samsung's website.

❗ Please ensure to closely follow the steps below. If we receive a locked device back from you, it will delay your old rental agreement from being cancelled on time, and may roll over to a rolling 30-day contract. Locked devices received after the final date of your old rental agreement will automatically roll over to a 30-day rolling contract.

❓ For more information on rolling monthly agreements, click here.

 

How to remove your Samsung account from your Samsung device 🔐

👇 To remove your Samsung account from your device, follow the steps below:

1️⃣ Go to Settings

2️⃣ Tap Accounts and backup or Clouds and accounts

3️⃣ Then tap Accounts and select the account you'd like to remove

4️⃣ Tap Personal info and then tap More options

5️⃣ Then tap Remove Account then Remove

6️⃣ Enter your Samsung Account password and then tap Done to finalise the removal of your account

👇 After performing the above steps, follow the steps below to erase the contents and settings from your device:

❗ Your personal information cannot be recovered after doing this, so please save any personal information you need to your computer before you do it.

1️⃣ From the Home screen, tap Apps

2️⃣ Tap SettingsBackup and resetFactory data reset

3️⃣ Read the information provided then tap Reset device

4️⃣ If you have a security lock enabled on the device you will be prompted to enter the lock information before proceeding.

5️⃣ Tap Delete all to delete all the information and downloaded applications.

 

👇 After erasing the content from your device, follow the steps below to remove Find My Mobile from your device:

1️⃣ Tap Settings

2️⃣ Tap Biometrics and security

3️⃣ Tap Find My Mobile

4️⃣ Swipe the slider Off and enter your Samsung account details.

✅ Your account will be removed from your Apple device and the contents will be erased ready to be returned back to us.

How to remove your Samsung account remotely from the Samsung website 🔐

👇 To remove your iCloud account from the Samsung website, follow the steps below:

1️⃣ Head to Samsung's website

2️⃣ Sign into your account using your Samsung account credentials

3️⃣ Click Find My Mobile

4️⃣ Enter [Your Password] and click Sign In

5️⃣ Click Registered Devices and select your device

6️⃣ Click the bin icon and accept the disclaimer

👇 After performing the above steps, follow the steps below to erase the contents and settings from your device:

❗ Your personal information cannot be recovered after doing this, so please save any personal information you need to your computer before you do it.

1️⃣ From the Home screen, tap Apps

2️⃣ Tap SettingsBackup and resetFactory data reset

3️⃣ Read the information provided then tap Reset device

4️⃣ If you have a security lock enabled on the device you will be prompted to enter the lock information before proceeding.

5️⃣ Tap Delete all to delete all the information and downloaded applications.

👇 After erasing the content from your device, follow the steps below to remove Find My Mobile from your device:

1️⃣ Tap Settings

2️⃣ Tap Biometrics and security

3️⃣ Tap Find My Mobile

4️⃣ Swipe the slider Off and enter your Samsung account details.

✅ Your account will be removed from your Apple device and the contents will be erased ready to be returned back to us.

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