Rent A Phone

General

• What is musicMagpie Rent?
• How does renting work?
• Which products can I rent?
• Why should I rent a refurbished phone?
• Does the phone come with any accessories?
• How long will delivery take?

Payment

• How much does it cost?
• Are there any hidden costs?
• Will a credit check be required?
• Which payment methods can I choose?
• When do I pay my first month's rent?
• How can I change or update my payment method or payment date?

See all 7 articles

Rental Agreement

• Can I cancel my rental agreement?
• How is the billing date determined?
• How can I obtain an invoice for my rental order?
• Will I own the phone at the end of my rental agreement?
• How do I return my phone at the end of my rental agreement?
• What happens if I do not return my phone at the end of my rental agreement?

Warranty & Insurance

• What is included in your Lifetime Warranty?
• What am I covered for under your insurance policy?
• How can I make a claim on my insurance?

Have A Problem?

• My phone is faulty. How can I return it for a replacement?
• My account is in arrears. What should I do?
• What happens if my phone becomes lost or stolen?
• Who do I contact if I have a problem with my phone?