Rent A Phone
General
- I've received an identification check email. What does this mean?
- What is musicMagpie Rent?
- How does renting work?
- Which products can I rent?
- Why should I rent a refurbished phone?
- Does the phone come with any accessories?
Payment
- How much does it cost?
- Are there any hidden costs?
- Will a credit check be required?
- Which payment methods can I choose?
- When do I pay my first month's rent?
- How can I change or update my payment method or payment date?
Rental Agreement
- Can I cancel my rental agreement?
- How is the billing date determined?
- How can I obtain an invoice for my rental order?
- Will I own the phone at the end of my rental agreement?
- How do I return my phone at the end of my rental agreement?
- What happens if I do not return my phone at the end of my rental agreement?
Warranty & Insurance
Have A Problem?
Renewals
- Rental Renewal Process 📝
- How to upgrade to a different device 📱
- How to renew by keeping your current rental device 📱
- I don't want to renew my agreement. How can I cancel it?
- I've been placed on a 30-day rolling agreement. What does this mean? 📆
- I have an Apple device. How do I backup my data? 📲