Avatar

Tom

  • Total activity 273
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 139

Activity overview

Latest activity by Tom
  • Tom created an article,

    My account is in arrears. What should I do?

    If you miss a monthly payment, your account will enter into arrears. We will contact you via email and SMS to let you know so that you're able to pay your outstanding balance as soon as possible. I...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom created an article,

    My phone is faulty. How can I return it for a replacement?

    If your phone has developed a fault, it's likely that it'll be covered under our Lifetime Warranty. If your phone has been damaged accidentally, you'll be able to claim on our free accidental damag...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom created an article,

    How can I change or update my payment method or payment date?

    If you need to change or update your card details or change your payment date, please follow the steps below: 👉 Head to My Account 👉 Find your rental order in your My Account section (it will look ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom created an article,

    WEEE Recycling

    Did you know that directly disposing of any battery by putting it in a bin is extremely harmful to the environment? As the UK's #1 recycler of Tech, we're committed to continuing our collective eff...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom created an article,

    How can I remove my Samsung account from my device?

    If you'd like to return a Samsung device under our 12 month warranty or because you've changed your mind, you'll need to remove your Samsung account before sending it back. Removing your Samsung ac...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom created an article,

    How can I remove my iCloud account from my device?

    If you'd like to return any Apple Tech (iPhone, iPad, Apple Watch, iPod, MacBook Pro, MacBook Air, iMac) under our 12 month warranty or because you've changed your mind, you'll need to remove your ...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Tom created an article,

    Does the phone come with any accessories?

    Your rental phone will come expertly packaged in either its original box or a musicMagpie branded box. All rental phones will come with a USB charging cable and a SIM opening tool in the box, as we...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom created an article,

    What happens if my phone becomes lost or stolen?

     If your phone is stolen If your phone is stolen at any stage of your rental agreement, please let us know as soon as you can by contacting our customer support team through Live Chat, or by sendin...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom created an article,

    Who do I contact if I have a problem with my phone?

    If you have a problem with your device, our friendly customer service team here to help.  Our opening times are Monday to Saturday 09:00 – 16:30 If you need to reach us outside of these hours, send...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Tom created an article,

    What is included in your Lifetime Warranty?

     You’ll benefit from our FREE Lifetime Warranty included throughout the entirety of your rental agreement. The following instances will be covered under our warranty: • Technical defects• Faults ca...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes