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Tom Haynes

  • Total activity 209
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Activity overview

Latest activity by Tom Haynes
  • Tom Haynes created an article,

    How can I contact you through Live Chat?

    If you have a question, or can't find your answer in our Help Centre, you have the option to contact our Live Chat team through the help widget. Our help widget will display on the bottom right han...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Tom Haynes created an article,

    What delivery method do you use for Tech items?

    We offer a FREE tracked delivery service by default at checkout. If you've chosen our FREE delivery option, your order will be sent on a Royal Mail 48 fully tracked service. You can expect your ord...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom Haynes created an article,

    How long will it take to receive my Tech order?

    You have more than one delivery option when you choose to buy Tech. You'll be offered our FREE fully tracked, standard delivery service which will arrive within 2-3 working days of placing your ord...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom Haynes created an article,

    When will I receive my order?

    Tech orders come with a FREE standard delivery option by default. This is the Royal Mail 48 fully tracked service which will arrive within 2-3 working days. You can also upgrade the delivery of you...

    • Edited
    • 3 followers
    • 0 comments
    • -2 votes
  • Tom Haynes created an article,

    My order has been sent on an Express Delivery service. When will I receive it?

    If you've chosen our Express Delivery option at checkout, your order will be sent on a Royal Mail 24 fully tracked delivery service ready to be delivered the next working day*. If any Tech items on...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom Haynes created an article,

    My order has been sent on a Special Delivery service. When will I receive it?

    All Tech items that are individually valued at £750 and above will automatically be dispatched on a Royal Mail Special Delivery service at no extra cost. This guarantees that your order will be del...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom Haynes created an article,

    What does "Magpie Certified Refurbished Tech" mean?

    At musicMagpie our quality checks, refurbishment processes and testing are second to none. Each and every device is thoroughly tested during our in-house refurbishment process to ensure that the Te...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom Haynes created an article,

    I've received my device but the accessories are missing. What should I do?

    Depending on the product you buy, certain accessories will be included. Please double check the "what's in the box?" section on the product page of the item you're interested in. If the accessories...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom Haynes created an article,

    What accessories do you Tech products come with?

    Our phones and tablets come with USB charging cables and SIM pins where required. Our consoles come with 1 controller, an AV or HDMI cable and a power supply. Retro consoles such as SEGA's, NES, SN...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tom Haynes created an article,

    Why don't you offer phone support?

    We understand that some people prefer to talk over the phone. However, we found that the vast majority of our customers prefer to contact us via email, live chat or social media.  Focusing on onli...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes