How long will it take to receive my items?

For Tech orders, you have more than one option. Our FREE Standard Delivery is a fully tracked service which will be with you in 2-3 working days.

To give you more flexibility you can select Express Delivery for just £4.99 extra. These orders are sent by the Royal Mail 24 fully tracked service, meaning your item will arrive on the next working day providing you have completed your purchase by 10pm* the day before.

This is the Royal Mail 24 fully tracked service. Orders received before 10pm will be delivered the next working day. We will provide tracking information for your item upon dispatch. We will always endeavour to deliver next day but on rare occasions, deliveries may be delayed once they're in the delivery network due to circumstances beyond our control.

For example: An order made before 10pm on Friday will arrive on Saturday. Any orders made after 10pm on Friday, Saturday or Sunday will arrive on Tuesday. (Deliveries to Scotland & NI on Sundays will arrive Tuesday)

Our Media items come with FREE Standard Delivery which we aim to dispatch as quickly as possible once we have received your order. As standard, we advise a period of 3-7 business days for delivery of your order.  However, during exceptionally busy periods such as Christmas, we cannot guarantee these timescales due to circumstances (such as postal issues) beyond our control. Please allow extra time for delivery of your order to avoid disappointment.

Media orders that weigh over 1kg will be sent via a FREE Tracked Service with our courier Hermes. In this case, you shall receive an email notification advising you that your parcel(s) has been handed over to Hermes ready to be delivered. The email includes a "Track & Divert Your Parcel" link which you can follow for more detailed tracking information as well as the option to amend your delivery preferences.

Please wait until the expected delivery period has elapsed before contacting us to report a delayed order.

Next Day Delivery cannot be guaranteed for the following postcode areas: AB, BT, DD9-11, DG5-9, FK17-21, GY, HS, IM, IV, JE, KA27-30, KW, KY10, KY14-16, PA20-38, PA41-49, PA60-78, PA80, PH5-9, PH11-13, PH15-26, PH30-50, PO30-41, TD5, TD15, TR21-25, ZE. 

Please be advised that UK Bank Holidays are not classed as a working day.

*Only available for orders under £750

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