How do I make an Insurance claim?


Online:

In the event of any incident likely to give rise to making a claim, you can notify the administrator through their online claims portal as soon as reasonably possible following the discovery of the incident.


Online Claims: www.eclaimcity.co.uk


Telephone: 0333 009 0158 (local rate call)


In the event of a theft:

  • You must notify the Network you are connected to and have the line barred as soon as reasonably possible after discovering the incident.
  • You must notify the local Police authorities as soon as reasonably possible after discovering the incident and obtain a Crime Reference Number or a Police Report.



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