We aim to dispatch your order as quickly as possible.
As soon as your order has been dispatched, we'll send you an email with your tracking number and delivery details.
The courier we use depends on your order. This can vary based on the type of item, order value, and parcel size.
You can track your order using the links below:
- Royal Mail: https://www.royalmail.com/track-your-item
- Evri: https://www.evri.com/track-a-parcel
- Whistl: https://trackmyitem.whistl.co.uk/tracking
You can also view our estimated delivery times on our Delivery Times page.
If your order hasn't arrived within the expected timeframe, please keep an eye on your tracking updates. Couriers can sometimes experience delays, and any updates will usually be shown on the tracking page.
My order is delayed. What should I do?
We're unable to raise a lost parcel investigation with our courier partners until 7 working days have passed since your order was dispatched.
If it's been more than 7 working days and your order still hasn't arrived, please contact us and we'll be happy to look into it for you.
Working days are Monday to Friday and do not include weekends or bank holidays