Can I cancel my order?

You can cancel your order up to the point of it reaching our dispatch process. If you want to cancel your order, we advise contacting our Customer Service Team as quickly as you can, as we can only cancel your order if it hasn't been dispatched. 

If your order is dispatched and you still wish to cancel, please wait for delivery and create a return request through the My Account section. Your order must be returned for cancellation within 60 days of purchase.

Please note, unwanted returns generally need to be completed within 14 days however this has been extended to 60 days across the Festive Period. 

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