You can cancel your order up to the point of it reaching our dispatch process, beyond dispatch you can follow our unwanted returns process.
- Please head to My Account
- View My Shopping Orders
- View Order
- If Cancellation is available you will see a 'CANCEL ORDER' option follow the on-screen prompts to complete the cancellation of your order before it's dispatched.
If your order is dispatched and you still wish to cancel, please wait for delivery and create a return request through the My Account section. Your order must be returned for cancellation within 14 days of purchase.
Please note, unwanted returns generally need to be completed within 14 days.