We'll always try to send your items together where possible.
However, some orders may arrive in more than one parcel. This can happen for a number of reasons, including the items you've ordered and how they're packaged for delivery.
If you've only received part of your order, there's no need to worry. The rest of your items may still be on their way.
If the expected delivery timeframe has passed and you're still waiting for part of your order, please contact us and we'll be happy to look into it for you.