All of our media items are checked before they're listed for sale to ensure they meet our quality standards.
As our stock is pre-owned, some items may show signs of previous use. The condition of the item can vary depending on its age and history, but it will be in a condition suitable for resale.
CDs, DVDs and Games
Discs may show light signs of use, such as minor surface marks or scratches. However, all items are quality checked to ensure they are playable before being sold.
Books
Books may show signs of previous ownership or handling, such as light wear to the cover, pages or spine. Any wear should be consistent with a used item.
What if I'm not happy with the condition of my item?
If your item isn't in the condition you expected, please take a look at our Media Returns and Refunds article for information about your options.