Once we've confirmed and processed your cancellation, we'll issue your refund to the original payment method used when you placed your order.
We'll email you to let you know when your refund has been processed.
Refund times begin once we've confirmed and processed your cancellation.
After your refund has been processed:
- Debit or credit card payments can take up to 3 working days to appear in your account, depending on your bank.
- PayPal refunds are usually received within 24 hours.
If you haven't received your refund within the expected timeframe, please contact us and we'll be happy to look into it for you.