Where is my order?

How long does delivery take?

Depending on the item you have ordered, it will have been sent under various delivery options.

Refurbished Tech

Refurbished Tech orders come with a FREE standard delivery option by default. This is the Royal Mail 48 tracked service which will arrive within 2-3 working days.

You can upgrade the delivery of your refurbished Tech, by adding Express Delivery at checkout.

Order sent with Express Delivery are sent via Royal Mail Special Delivery, meaning it is dispatched the same day as the order, so long as the purchase is made before 5:30pm.

Please note, there are some postcodes excluded from this:

Royal Mail expects to deliver within two working days by 5.30 pm to the following postcodes areas: 

PA60 - 75, 78
ZE2, 3

Royal Mail expects to deliver within three working days by 5.30 pm to the following postcode areas:

KW16 - non Town
PH30, 41 - 44

Please be advised that delivery times exclude UK public Bank Holidays.


All Media orders come with FREE standard delivery. We'll aim to dispatch your items as quickly as possible once you've completed your transaction. You'll receive your order within 3-7 working days of it being dispatched.



Have more questions? Contact Us