I've missed my delivery

Don't worry, if you've missed your delivery, your courier will usually provide information about what happens next.

If our couriers are unable to deliver your parcel, they may:

  • Leave the parcel in a safe place
  • Leave the parcel with a neighbour
  • Attempt delivery again
  • Leave a card with instructions on how to rearrange delivery or collect your parcel

You can check the latest status of your delivery using your tracking number:

Have more questions? Contact Us