The accessories included with your order will depend on the product you've purchased.
You can find the full list of included accessories in the "What's in the Box" section of the product listing before placing your order.
Phones and tablets
Our phones and tablets are supplied with:
- A compatible charging cable
- A SIM pin where required
The charging cable supplied will be compatible with the device you've purchased. For example, an iPhone 13 will typically be supplied with a USB-C charging cable.
Games consoles
Our games consoles are generally supplied with:
- One controller
- A power supply
- An AV or HDMI cable
Some retro consoles, such as the SEGA Mega Drive, NES, SNES, Nintendo 64 and GameCube, may be sold as the console only.
I've received my device but an accessory is missing
Before contacting us, please check the "What's in the Box" section of the product listing to confirm that the accessory should have been included.
If an accessory listed on the product page wasn't included with your order, please contact us and we'll be happy to help resolve this for you.
One of my accessories is faulty
Accessories supplied with our Tech products are covered by our 12-month warranty.
If you've received a faulty accessory, such as a charging cable or games console controller, please contact us and we'll review the issue.
In some cases, such as faulty Xbox or PlayStation controllers, we may ask you to return the original accessory before a replacement can be issued. If this is required, we'll provide instructions and a returns label.
Need help?
If you have any questions about the accessories included with your order, or if an accessory is missing or faulty, please contact us and we'll be happy to assist.