The accessories included with your order will depend on the product you've purchased.
Make sure to always check the full list of included accessories in the "What's in the Box" section of the product listing before placing your order.
Missing accessories
Before contacting us, please check the "What's in the Box" section of the product listing to confirm that the accessory should have been included.
If an accessory listed on the product page wasn't included with your order, please contact us and we'll be happy to help resolve this for you.
Faulty accessories
Accessories supplied with our Tech products are covered by our 12-month warranty.
If you've received a faulty accessory, such as a charging cable or games console controller, please contact us and we'll review the issue.
In some cases, such as faulty Xbox or PlayStation controllers, we may ask you to return the original accessory before a replacement can be issued. If this is required, we'll provide instructions and a returns label.