Buying Tech

Our Refurbished Tech

• What does "Magpie Certified Refurbished Tech" mean?
• What Tech products do you sell?
• Are all of your Tech items covered by a warranty?
• I've got a message on my phone about replacement parts. What does this mean?
• What condition can I expect my device to be in?

Network & SIM

• Are your mobile phones unlocked to any network?
• Will my phone come with a SIM card?

Accessories

• What accessories are included with Tech products?

Device Support

• How do I back up the data on my device?
• How do I obtain the IMEI number of my device?

Returns, Refunds, and Cancellations

• Returning unwanted or faulty Tech
• How can I remove my iCloud account from my device?
• How can I remove my Samsung account from my device?