Yes, every Tech product purchased through the musicMagpie Store comes with a FREE 12-month warranty.
What does the warranty cover?
Our warranty covers technical faults and defects that may develop during normal use of the device.
Faults our warranty doesn't cover include the following:
- Accidental damage
- Damage to screens and surrounds (inc. fading and discolouration)
- Liquid damage
- Issues caused by third party software
- Issues caused by unlocking your device
- Any components added since the item was originally sold to you
You can view our full warranty terms and conditions on our website.
What happens if my device develops a fault?
If a fault is covered by the warranty, our technicians will inspect the device and attempt to repair it.
If we're unable to repair the device, we'll try to provide a like-for-like replacement, subject to stock availability.
If we're unable to repair or replace the device, we'll issue a refund to your original payment method.
Need to make a warranty claim?
Please see our Tech Returns, Refunds, and Cancellations article for more information on:
- Reporting a fault
- Returning your device
- Refunds and replacements
- Preparing your device for return