Can I return my item for a refund?

Our standard cancellation timeframes are 14 days for all unwanted items and 30 days for faulty items. 

 

If you have a Tech item for over 30 days, you are covered by our 12-month Warranty for any technical issues that may arise on the device. The item would then need to be returned for assessment and possible repair attempted, and if a repair is not possible, a replacement would be sourced before a refund would be offered. 

Please Note: Express shipping is not refunded in the event that an item is returned, unless there was a delay with the courier timeframe. 

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