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Returns & Refunds
Returns & Refunds
Tech
How do I return a Tech item?
I've cracked my device. Is this covered within my warranty?
What is your returns policy for Tech items?
How can I remove my iCloud account from my device?
How can I remove my Samsung account from my device?
What is the timeframe for my return to be processed?
Media
What if I want to return a media item that was part of a special offer or promotion?
What is your returns policy for Media items?
How do I return a Media item?
I've returned a Media item. When will I receive my refund or replacement?
Refunds
Can I return my item for a refund?
How will I be refunded?
I have cancelled my order. How long will it take to receive my refund?
General
What courier do you use for returns?
What is a QR code?
Can I return from outside of the UK?
Are returns free?
Will I receive a replacement or a refund once I've returned my item?
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