What is a QR code?

The new QR code replaces the printable labels that we provided previously. This is a paperless way of creating a label. 

You will receive a Royal Mail QR code within your return request. Please take the QR code to the post office and they will scan the code from your phone and create a label for your return parcel.

If you have any issues with your QR code or need a printable label, please contact our Customer Service Team. 


Have more questions? Contact Us