What is your returns policy for Tech items?

If you've changed your mind about your Tech, we offer a 14 day money back guarantee returns policy - no questions asked.

We also offer a FREE 12 month warranty on all Tech products on our Store which covers you for any technical defects or faults caused by improper workmanship or materials.

If you'd like to return a Tech item whether it's unwanted or under our 12 month warranty, simply find your order in My Account and click on "return item" to generate a FREE returns label. 

Please remember to remove the following before returning your device:

• All security and parental locks
• Your SIM card
• Any external memory cards
• Your iCloud / Samsung / Google account

Need some help removing your iCloud account? Check out this handy article for some helpful tips.

Need some help removing your Samsung account? Check out this handy article for some helpful tips.

Further information on how to return your Tech can be read here.