What is the timeframe for my return to be processed?

If you have returned a Tech item to us, we will notify you via email once the consignment containing your parcel has been scanned into our warehouse. 

Once your return has been received by our returns team, it will undergo a number of checks. 

We aim to refund or replace all Tech items within 2-3 working days of having received them. Please note that this can sometimes take a little longer, especially during busy periods.

For all of our returns outcomes and actions, we'll keep you up to date via email.

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