Tech

General

• What does "Magpie Certified Refurbished Tech" mean?
• Are all of your Tech items covered by a warranty?
• What Tech products do you sell?
• Are your mobile phones unlocked to any network?
• What is an EE Flex SIM card?

Delivery

• My order has been sent on an Express Delivery service. When will I receive it?
• My order has been sent on a Special Delivery service. When will I receive it?
• What delivery method do you use for Tech items?

Accessories

• What accessories do you Tech products come with?
• I've received my device but the accessories are missing. What should I do?

Condition

• In what condition do you sell Tech?
• What does "pristine" condition mean?
• What does "very good" condition mean?
• What does "good" condition mean?
• What is the battery health for your Tech items?
• My device is faulty. What can I do?

New Apple Product

• What do I do if I have received a defective item?
• I've changed my mind. How do I return?
• My item was damaged in transit. How can I return it?
• New Apple Product Delivery Information