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musicMagpie Store Help Centre

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  1. musicMagpie Store
  2. Tech

Tech

General

  • What does "Magpie Certified Refurbished Tech" mean?
  • Are all of your Tech items covered by a warranty?
  • What Tech products do you sell?
  • Are your mobile phones unlocked to any network?
  • What is an EE Flex SIM card?

Delivery

  • My order has been sent on an Express Delivery service. When will I receive it?
  • My order has been sent on a Special Delivery service. When will I receive it?
  • What delivery method do you use for Tech items?

Accessories

  • What accessories do you Tech products come with?
  • I've received my device but the accessories are missing. What should I do?

Condition

  • In what condition do you sell Tech?
  • What does "pristine" condition mean?
  • What does "very good" condition mean?
  • What does "good" condition mean?
  • What is the battery health for your Tech items?
  • My device is faulty. What can I do?

New Apple Product

  • New Apple Product Delivery Information
  • I've changed my mind. How do I return?
  • What do I do if I have received a defective item?
  • My item was damaged in transit. How can I return it?

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