musicMagpie Store Help Centre
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What does "Magpie Certified Refurbished Tech" mean?
Are all of your Tech items covered by a warranty?
What Tech products do you sell?
Are your mobile phones unlocked to any network?
What is an EE Flex SIM card?
My order has been sent on an Express Delivery service. When will I receive it?
My order has been sent on a Special Delivery service. When will I receive it?
What delivery method do you use for Tech items?
What accessories do you Tech products come with?
I've received my device but the accessories are missing. What should I do?
In what condition do you sell Tech?
What does "pristine" condition mean?
What does "very good" condition mean?
What does "good" condition mean?
What is the battery health for your Tech items?
My device is faulty. What can I do?
New Apple Product
New Apple Product Delivery Information
I've changed my mind. How do I return?
What do I do if I have received a defective item?
My item was damaged in transit. How can I return it?
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